Thank You for the Trust and Support from Our Global Customers to LUCY TIMEPIECES!

1. Purpose and Scope of Information Collection

LUCY TIMEPIECES is committed not to sell, share, or exchange customers’ personal information collected on the website with any third party.

All collected personal information is used strictly within the company only.

When you contact us to register for our services, the personal information we may collect includes:

  • Full Name
  • Address
  • Phone Number
  • Email
  • Date of Birth

In addition to personal information, we also collect service-related data such as:

  • Product Name
  • Quantity
  • Delivery Date & Time

2. Scope of Use

Personal information collected will only be used internally by LUCY TIMEPIECES and for one or more of the following purposes:

  • Customer support
  • Providing service-related information
  • Processing orders and delivering services via our website
  • Sending news about new products, upcoming events, or recruitment (if subscribed)
  • Managing customer accounts and verifying online payments

3. Information Retention Period

We will only delete your personal data upon request. Please email us at info.lucyluxury@gmail.com

4. Access to Personal Information

Your information may be accessed by the following:

  • LUCY TIMEPIECES LIMITED
  • Contracted service partners (with agreed scope defined in contracts)

5. Contact Details

LUCY TIMEPIECES LIMITED

Address: Central, Hong Kong

  • Email: info.lucyluxury@gmail.com
  • WhatsApp: +84 813 321 999 or +84 836 177 777

    • 6. Accessing and Editing Personal Data

    We do not collect personal data via the website. All information is gathered through:

    You may contact us via these methods to request data edits or removal.

    7. Complaint Handling Mechanism

    We are committed to protecting your personal data. LUCY TIMEPIECES will never share, sell, or rent your information to others. We only use it for:

    • Improving customer service quality
    • Resolving disputes or complaints
    • Legal obligations upon request by authorities

    If you have any questions or concerns regarding data misuse, please contact us via:

    Contact Us

    LUCY TIMEPIECES
    Address: Central, Hong Kong
    WhatsApp/Hotline: +84 813 321 999 or +84 836 177 777