Track Your Order

Enter your tracking number below. Our system will redirect you to the correct carrier’s website.

⚠️ IMPORTANT NOTICE

We kindly ask you to record a video while unboxing the package as soon as you receive it from the delivery service.
This video will serve as crucial evidence in case:
The product is incorrect or not as expected
There are signs of tampering or exchange
The item is damaged during shipping
At LUCY, we take great care to ensure transparency and protect the rights of both parties.
Thank you for your cooperation and understanding! 🙏

🚚 Fast & Secure Shipping

We ship quickly via trusted carriers like FedEx, DHL, UPS, etc.
Please note: It may take up to 48 hours for your tracking number to update after it’s issued.
⚠️ Don’t worry – just be patient.
Once the tracking becomes active on the courier’s system in the exporting country, your order will typically arrive within 3 to 5 business days.
Thank you for your understanding and trust! 🙏